For Marketplace Sellers- Customer Return and Shipping Policies and Terms & Conditions (Terms of Service)

Customer(s)- refers to users of the Service who are placing Orders for Goods.

Sellers- refers to users of the Service who are listing Goods and making them available for trade by any means.

We ask that your items are ready to ship within 2 days. Please only upload products to the marketplace that are ready to ship. There is a feature that allows you to schedule when the product will be for sale at a later date or when it will post at a later date. 

Unless your item is customizable or marked made to order and requires a longer time to prepare for shipment, please be mindful of Customer experience with lengthy shipments. This experience impacts the whole of customer perspective when shopping the marketplace. 

Please review our Policies:

-  Return Policy- https://www.plantsandthingsllc.com/policies/refund-policy

-  Shipping and Delivery Policy- https://www.plantsandthingsllc.com/policies/shipping-policy

-  Privacy Policy- https://www.plantsandthingsllc.com/policies/privacy-policy

- Terms of Service- https://www.plantsandthingsllc.com/policies/terms-of-service

 The policies are customer facing, which means the policies are there to inform and advise the customer of our policies while using this website, including the marketplace area.  Please review these policies so that you are aware of the policies such as refund/return and shipping policies that the customers are in expectation of.  If you have any additional policy that you need to apply to your product such as no refunds, etc.,  then there is a field labeled 'Policy" that you can enter this information into when adding or editing a product. However, please be mindful of any contradictions to original website policies, applicable laws, and customer expectations regarding either/or.

Here is the current Seller Policy that Customers may see in the Store or Shop if displayed-  

Shipping policy

Please review our Shipping Policy here: https://www.plantsandthingsllc.com/policies/shipping-policy

Returns and exchange policy:

Not all items are eligible for return or refund.  Please review our return policy here:  https://www.plantsandthingsllc.com/policies/refund-policy

For items that are refundable- We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@plantsandthingsllc.com.  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@plantsandthingsllc.com
Return policy here:  https://www.plantsandthingsllc.com/policies/refund-policy

We (the vendor) are not liable for customs duty or taxes that may be imposed upon receiving your product / products. The customer is fully liable for these costs.

{$other_policy} Terms of Service- Please review our Terms of Service here: https://www.plantsandthingsllc.com/policies/terms-of-service